diff --git a/FAQ.md b/FAQ.md
index 27aa3d3..668625b 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -3,7 +3,7 @@
 ### 1. Does Plyr work with ... ?
 Plyr is a HTML5 media players, and hence doesn't directly handle any media formats. It relies on your browser to do it. It's up to you to find out what formats you can use. Recommended resources for this is [Can I Use](https://www.caniuse.com/) and [MDN](https://developer.mozilla.org/en-US/docs/Web/) (in particular [HTML5 video](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video) and [Supported media formats](https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats#Browser_compatibility))
 
-### 2. Can you support video provider ... (Twitch, Dailymotion etc)
+### 2. Can you support video provider ... ? (Twitch, Dailymotion etc)
 Plyr supports YouTube and Vimeo besides HTML5 media. We won't add more providers to Plyr directly since that will slow down the core development as well as make Plyr bigger for people who don't need the extra providers. Instead we plan to add support for plugins.
  
 ### 3. How can I add custom functionality ... to Plyr?
@@ -13,10 +13,12 @@ When applicable, find out how to solve it without Plyr (using stack overflow or
 Unless someone has explicitly said in an issue that it's work in progress, most likely that means no one is working on it, and that it isn't a top priority for us.
 
 ### 5. Autoplay and scripted play doesn't work in some browsers.
-This is correct. It's a browser feature, and not something Plyr can solve for you (see #1). Muting the audio usually works.
+This is correct. It's a browser feature, and not something Plyr can solve for you (see [#1](https://github.com/sampotts/plyr/wiki/FAQ#1-does-plyr-work-with--)). Muting the audio usually works.
 For more information see [Chrome autoplay policy changes](https://developers.google.com/web/updates/2017/09/autoplay-policy-changes) and Safari autoplay policies for [macOS](https://webkit.org/blog/7734/auto-play-policy-changes-for-macos/), [iOS](https://webkit.org/blog/6784/new-video-policies-for-ios/)
 
-### 6. "It doesn't work"
-When applicable, check that your problem doesn't happen without Plyr (see #1). Also check your developer console for errors. If you're getting an error in your own code (as opposed to the Plyr code) or the problem happens without Plyr as well, then it's probably not something that deserves our attention. You should be able to resolve it without our help.
+### 6. I can't get it to work
+When applicable, check that your problem doesn't happen without Plyr (see [#1](https://github.com/sampotts/plyr/wiki/FAQ#1-does-plyr-work-with--)). Also check your developer console for errors. If you're getting an error in your own code (as opposed to the Plyr code) or the problem happens without Plyr as well, then it's probably not something that deserves our attention. You should be able to resolve it without our help.
 
-If you're following the [documentation](https://github.com/sampotts/plyr/#plyr), and aren't getting any errors in your code, it may be a Plyr bug. If you can't find it in our issue list at github, then please create a new one. Try to describe the issue as detailed as possible. If the issue can't be seen on [plyr.io](https://plyr.io/) please recreate the issue in a minimal online environment like jsfiddle, codepen or jsbin. If you don't think it's a Plyr bug, but still need help, please use our [Slack](https://bit.ly/plyr-chat) for support.
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+If you are following the [documentation](https://github.com/sampotts/plyr/#plyr), are using the __latest version__ of Plyr, and aren't getting any errors in your code, then it may be a Plyr bug. If you can't find it in our [issue list](https://github.com/sampotts/plyr/issues), then please create a new issue. First try to find relevant causal factors and describe the problem as detailed as possible. Does it happen with specific options arguments and/or specific browsers? Can the problem be seen on [plyr.io](https://plyr.io/)? If not, can you recreate it in a minimal online environment like jsfiddle, codepen or jsbin?
+
+If you don't think it's a Plyr bug, but still need help, please use our [Slack](https://bit.ly/plyr-chat) for support. You still need to provide the same information or we won't be able to help you.
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