diff --git a/FAQ.md b/FAQ.md index e37e5f8..d3defdb 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1,6 +1,6 @@ ## FAQ -If your question isn't listed here, and your problem doesn't happen without Plyr (see [#1](https://github.com/sampotts/plyr/wiki/FAQ#1-does-plyr-work-with--)) (when applicable), you may want to report an issue or ask us on Slack. Regardless of which, follow the instructions in our [contribution guidelines for reporting issues](https://github.com/sampotts/plyr/blob/master/CONTRIBUTING.md#reporting-issues). We need good information or it's not possible to help you. +If your question isn't listed here, you may want to report an issue or ask [for support](https://github.com/sampotts/plyr/blob/master/contributing.md#support). ### 1. Does Plyr work with ... ? Plyr is primarily a HTML5 media players, and hence doesn't directly handle any media formats. It relies on your browser to do it. It's up to you to find out what formats you can use. Recommended resources for this is [Can I Use](https://www.caniuse.com/) and [MDN](https://developer.mozilla.org/en-US/docs/Web/) (in particular [HTML5 video](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video) and [Supported media formats](https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats#Browser_compatibility)). If the media format is supposed to work in your browser but doesn't, it's likely that you configured your server incorrectly. Check the console for errors such as incorrect mime-type or CORS. Either way, it's not a Plyr issue.